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General Terms and Conditions 

Please read the below. 

General terms 

Welcome to SUKI - Hari and Beauty. By accessing or using our website, booking services, or visiting our salon, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

Services

  • SUKI hair and beauty provides beauty and personal care services hair and other beauty treatments. All services are subject to availability and may be changed or discontinued at any time without prior notice.

Appointments and Bookings 
 

  • Appointments can be made online, by phone or in person.

  • We recommend arriving 5-10 minutes early to ensure you have time to fill in our consultation/ consent form and to ensure your full service time. 

  • Late arrivals may result in shortened services, if you are more than 10 minutes late, an additional fee will apply. 

  • If you are more than 30 minutes late, your appointment will be cancelled or rescheduled. 

Payment and pricing 

  • All prices are subject to change without notice. 

  • Prices vary depending on hair length, thickness, style or condition. 

  • We accept cash, card and bank transfers.

Consultations

  • Consultations are provided to discuss expectations and desired results.

  • results may vary due to hair condition, hair texture, history and maintenance. 

  • By proceeding, clients acknowledge and accept these limitations.

Health and safety

  • Clients must disclose any medical conditions, allergies, or sensitivities prior to service. 

  • SUKI hair and beauty are not responsible for adverse reactions resulting from undisclosed conditions.

  • We reserve the right to refuse service if we believe it may compromise safety, 

Salon rules 

  • No refunds on services already performed. 

  • If you are unsatisfied, please notify us within 48 hours, and we will offer an adjustment where appropriate. 

Public Liability

  • We hold valid public liability insurance covering accidental injury or property damage caused during the service.

  • We will not be held responsible for injuries, reactions, or damages resulting from undisclosed medical conditions, allergies, sensitivities, or client negligence. 

  •  Clients are responsible for their personal belongings while on the premises or during the service.

  • We are not responsible for lost, stolen, or damaged personal items.

Cancellations and No-shows 

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Late cancellations or no-shows may be subject to a fee or loss of deposit.

  • Repeated no-shows may require prepayment for future bookings.

Photograph and marketing 

  • With client consent, photos/videos may be taken for promotional use.

  •  Clients may opt out at any time.

Acceptance of terms 

  •  By booking an appointment, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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